Help centre
The questions people actually ask, answered directly. If the answer is "that does not work yet", it says that.
Getting started
- Do I need an account?
- No. Every working tool on this platform can be used without signing in, and none of them watermark your output or hold anything back for a paid tier. An account only exists to remember favourites and recent activity.
- How do I find the right tool?
- Type what you want to happen into the search box — "make my pdf smaller", "remove background from my photo". You do not need to know the name of the tool. If search comes up empty, that gets logged so we can add the words you used.
- Does it work on a phone?
- Yes. The tools are built mobile-first: large tap targets, a sticky action button within thumb reach, and file pickers that reach your camera and camera roll. Very large files are limited by phone memory rather than by us.
- Does it work offline?
- Partly, and usefully. Once a tool page has loaded, the in-browser tools keep working with no connection, because the processing code is already on your device. Tools that need a server do not.
File sizes and limits
- What is the maximum file size?
- For tools that run in your browser there is no limit set by us — the ceiling is how much memory your device can allocate. A laptop typically handles several hundred megabytes. A phone will struggle well before that. If your browser tab crashes, that is the limit you have found.
- How many files at once?
- Most image and PDF tools accept a batch. The practical limit is memory again, and the tool page lists a figure where one applies. Batch processing is not a paid feature here.
- Why did a large file make the page freeze?
- Because the work is happening on your device, a very large job can make the tab unresponsive while it runs. Progress is shown where we can measure it. If it never finishes, split the file into smaller parts and run them separately.
When something goes wrong
- My PDF would not open
- Two usual causes. The file is password protected — open it with the password and save an unprotected copy first. Or it is damaged, in which case the PDF inspector tool will tell you what can still be read from it.
- Text extraction returned nothing
- Your PDF is a scan: a picture of a page with no text layer underneath. Extraction has nothing to extract. Use the PDF OCR tool instead: it reads the page pictures on your own device and gives you a searchable PDF, a Word document or plain text. The extraction tool tells you this rather than handing you an empty file.
- Compression barely reduced my PDF
- Lossless compression removes structural waste, not image detail. If your file is mostly scanned pages, almost all the weight is in the images and there is little structure to remove. Converting the pages to images at a lower resolution with PDF to JPG will shrink it substantially.
- The output image has black or white corners
- You saved as JPG, which cannot store transparency. Choose PNG for anything with rounded corners, a transparent background or a cut-out subject.
- My CSV opened wrong in Excel
- Excel guesses at delimiters and reformats long numbers into scientific notation. Use CSV to Excel rather than opening the CSV directly — it lets you set the delimiter and writes long ID columns as text so they stay intact.
- A tool says it needs an API key
- That tool is built but not switched on in this deployment, because it depends on an external service that has not been configured. The tool page names the exact environment variables involved. This is not a paywall.
Privacy questions
- Are my files really not uploaded?
- For any tool labelled "Stays on your device", yes, and you can check in seconds: open your browser developer tools, go to the Network tab, and run the tool. You will see the page load and then nothing. There is no upload request in the code.
- What happens to my file after I close the tab?
- It is gone. Results live in the tab's memory only, so download anything you want to keep before you navigate away. Never use this platform as storage.
- Which tools do send my data somewhere?
- The AI tools, because a language model cannot run on your device. Each of those tools names the provider that will receive your text before you type anything into it.
Using the AI tools
- Can I trust what the AI produces?
- Treat it as a confident first draft from someone who has not checked their facts. It is good at structure and phrasing, and quite capable of stating something false fluently. Check anything that matters, and never pass unreviewed output on as professional advice.
- Is my text used to train a model?
- No. Provider agreements must prohibit it, and prompts are not stored after the response returns. If a provider changed that policy, we would change provider.
About the support assistant
A help assistant that answers from this documentation is designed but not built. When it ships it will state plainly which of three things it is doing: quoting this documentation, offering general guidance from a model, or performing an action. A support bot that blurs those three is worse than no support bot, because it sounds authoritative while guessing.
Until then, the page you are reading is the documentation, and a human reads the support inbox.
Contact us
- General support and bug reports: naseershafqat@gmail.com. Tell us the tool, what you expected, and what happened. Please do not attach the file — we do not want it, and we can usually diagnose from the description.
- Security vulnerabilities: naseershafqat@gmail.com. See the disclosure policy.
- Privacy and data requests: naseershafqat@gmail.com.
- Copyright: naseershafqat@gmail.com, following the DMCA process.
The fastest feedback route is the thumbs up or down on any tool page. It is aggregated weekly, and a cluster of thumbs-down on one tool is how we find out something has quietly broken.
Looking for a tool that is not here?
85 tools are specified but not yet available, each with a page saying what it is waiting on. See the roadmap or browse what works today.